Agent Roster
Active Agents in Dialer
| Extension | Name | Role | Gym | IVR DID | Status |
|---|---|---|---|---|---|
| 627102 | Adnan Ahmad | sales | — | +911140002789 | ACTIVE |
Operational Rules
| Max Calls Per Agent Per Hour | 10 |
|---|---|
| Broadcast Seconds Before | 5 |
| Poll Fallback Seconds | 30 |
| Call Timeout Seconds | 60 |
| Retry Missed After Seconds | 1800 |